Guide
A personalised Santa video for your child
A video message from Santa that uses your child's name, age and wish. Santa's Personal Call + Story Film is one payment of £7.99: one personal call for each child, and their first story film to download.
What the video includes
The first film is a personalised Santa story. You can download it as an MP4 and keep it. The standard film is about 2 minutes. Long is about 4 minutes and Epic is about 6 minutes.
A grown-up enters the child's name, age, wish, up to three good things they did this year, and who is in the family. Photos are optional. The same details are used for the personal call, so the video and the call match.
You can watch a sample film before you buy. It is a real page on this shop, with no account needed.
Prices
Santa's Personal Call + Story Film is £7.99. Extra films are £4.99 each, and each extra film is a new story. An extra personal call is £2.99 for that child. A call that drops in the first 20 seconds does not count.
The HD upgrade makes the shots of your child and your house sharper, in 720p, for one film, for £1.99. Personal shots start at standard quality (480p), and the film plays at 1280 × 720.
Christmas Pro is £19.99 once and includes a personalised Santa film for each child, plus two personal calls of 2 minutes each. It lasts until 31 January and does not renew.
Where to start
Watch a sample film
A sample story film, before you buy anything.
Call and story film
One personal call and the first film, £7.99.
How the films work
Lengths, download and what a grown-up fills in.
Read the refunds page before you buy a digital gift. Once delivery starts, the 14-day cancellation right ends.
More guides
Christmas films starring your child
A personalised Santa story film to download as an MP4.
Personalised Santa video call
A video call from Santa that uses your child's name, age and wish.
A call from Santa in the UK
A video call from Santa for UK families. The general call is in Elf Club (£4.99). A personal call that uses your child's name is in Workshop (£9.99) and Christmas Pro (£19.99). Prices are in GBP. Nothing renews.
Questions
Can I see a video before I pay?
Yes. The sample film is on this site and does not need an account.
Can I download the video?
Yes. The film is an MP4 to download and keep.
Does the child need an account?
No. A grown-up holds the account. The child opens a private link.